As we continue to navigate the COVID-19 situation, our church is adopting what is known as “the Phygital experience”—blending digital with physical. To provide the best of both worlds to our church family, we’re offering online weekend services via various online platforms: The CHC App, the CHC Website, Facebook & YouTube.
We’re also holding on-site services every weekend with a worship limit of 250 pax per service. Safety management protocols have been set in place to ensure the safety of those attending the on-site service. Please read on to find out more.
Our on-site services held in Suntec Singapore, Level 6, Hall 606 (Theatre) are as follows:
Entry to the on-site services in Hall 606 (Theatre) will be via e-tickets through a balloting process. As with all ballots, we know that there may be some disappointment—but please know that our team is working very hard to allow as many members as possible to have a chance to attend the on-site services.
If you have tried to ballot for an e-ticket unsuccessfully, we pray that as you faithfully seek the Lord through our online services, you will encounter the presence of God and be touched by the Holy Spirit in a mighty way! Meanwhile, do try again to ballot the following week.
E-tickets are allocated via a balloting process using the On-Site Service Ballot System (OSBS).
Ballot entry period:
|Ballot entry start time||Every Saturday 12 midnight|
|Ballot entry end time||Every Monday 11.59pm|
|Ballot results||Every Tuesday 7pm|
Step 1: Visit The CHC App or ticket.chc.org.sg/ballot and key in your mobile number. A code will be sent to your mobile number by SMS. Key in the code for verification. If the code is accepted, you will be directed to a form to choose the on-site service you would like to attend.
Note: Do refrain from keying in anyone’s phone number without their knowledge.
Step 2: Select the number of seats you need (maximum of 5 tickets per ballot, including the applicant). You will need to key in your name, email, as well as the names and mobile numbers of the guests you are balloting for. You may edit the guests’ details any time during the ballot entry period.
If your guest is a child under 18 years old or an elderly above 65 years old who does not have a mobile number, please indicate this on the form. Likewise, if you require a seat with wheelchair access, you may indicate this on the form as well.
Note: Please double check to ensure you’ve keyed in the correct phone number, otherwise your guest may not have access to an e-ticket.
Step 3: Submit your ballot and wait for the results.
Step 4: Once the ballot results are out, and if your ballot submission is successful, you will receive an email and SMS notification, while your guests will receive an SMS notification only. You, the applicant, may edit your own details (and the details of any child/elderly riding on your application) using the link from the email/SMS notification. The system does not allow you to edit other guest(s) particulars. Guest(s) may edit their own particulars.
This waiting list will be in effect up to Friday 10pm. If you have not heard from us by the cut-off time, we hope that you will try again to ballot for the following weekend.
The presence of God and the anointing of the Holy Spirit know no boundary. If you are unable to get the e-tickets, you can still tune in to our online services streamed LIVE on the following platforms: The CHC App, YouTube, Facebook & the CHC Website. We believe with all our hearts that God is able to reach you wherever you are.
Also, our elderly and young children are very dear to us. So we want to encourage them to attend our online services from the safety and comfort of their homes.
ENTRANCE TO SUNTEC CONVENTION & LEVEL 6
Entrance to Suntec Convention will be via the big LED screen only. You may alight at this drop off point to access the escalators to Level 6. Here is where you will do your SafeEntry check-in and have your temperature taken.
There will be only 1 lift in operation (for those with disabilities, the elderly, pregnant women and families with young children) that goes to Level 6 and it is located near H&M. SafeEntry check-in and temperature-taking will be done before you enter the lift.
Members who drive can park near the B1 mall entrance at Jollibee or near the escalators at H&M/Uniqlo (escalators start operating at 10am).
ENTERING THE HALL FOR ON-SITE SERVICES
Step 1: Upon arrival at Suntec Convention, please retrieve your e-ticket via the link that was provided in the email (for applicant) and SMS notification (for both the applicant & guest). To activate your e-ticket, simply tap on the screen and the colour of the ticket will change to green.
Note: Please do not activate the e-ticket until you’ve reached the venue.
You and your guest(s) do not need to enter the hall at the same time if you each have your own respective e-ticket. However, dependants such the child and elderly (who do not have the SMS link to retrieve their e-ticket) will have to enter the hall together with the main applicant.
Step 2: Enter the hall by the entrance assigned to your ticket. The first letter of your seat number denotes the corresponding entrance into the hall. Get ready your TraceTogether App/token to do your SafeEntry.
We’d like to encourage all CHC members to download the TraceTogether mobile app or use the TraceTogether token to do SafeEntry check-in. In line with the government’s advisory, with effect from Feb 1, 2021, TraceTogether app/token will be used as the only check-in system for our on-site services. SingPass or SafeEntry QR Code scanning will no longer be accepted as check-in options.
Step 3: You will be shown to your assigned seats where you can enjoy the on-site service! Take as many pictures to post on social media, but remember, no intermingling between rows!
HYGIENE SAFETY & DISINFECTION
As a church, we want to ensure strict hygiene and safety standards for a COVID-free environment. To protect those attending the on-site services, we will be employing the following measures:
We look forward to seeing you ON-SITE & ONLINE!
Safety Management Protocols